ATTENDING YOUR APPOINTMENT
Dear patients,
If you are unable to attend your appointment please phone and cancel. This allows other patients who are wanting an appointment to use the time you have booked and no longer need which helps us take care of all of our patients in a timely manner.
Unfortunately, we have had a large increase in patients not attending and not cancelling their appointments.
Because of this we have had to implement a DNA (did not attend) fee for any patient not attending and not cancelling within three hours of their appointment time. We will of course waive this fee if there is a reasonable explanation of why you were unable to attend or contact us.
Please see the fees below.
DNA standard appointment: $50.00
DNA long appointment or procedure $100.00
Many thanks for helping us take care of all of our patients by cancelling appointments you don’t need.